Cookie Policy
Last Updated: 12 July 2026
1. What Are Cookies
Cookies are small text files placed on your device when you visit ramoj.com or use the RAMOJ web application. They help us operate the platform, remember your preferences, and understand how the site is used.
This policy covers our web platform. The RAMOJ Mobile App does not use browser cookies but uses equivalent secure device storage mechanisms for session management.
2. How We Use Cookies
We use cookies only where necessary for the platform to function, to improve your experience, or to understand aggregate usage patterns. We do not use cookies for advertising or cross-site tracking.
3. Strictly Necessary Cookies
These cookies are required for the platform to operate and cannot be disabled.
| Cookie | Purpose | Expires |
|---|---|---|
| auth_token | Session authentication state; keeps you logged in | Session or 7 days (remember-me) |
| ramoj_role | Stores your user role (customer / sales / delivery) to route the correct interface | Session |
| csrf_token | Protects form submissions against cross-site request forgery | Session |
4. Functional Cookies
These cookies remember choices you make to provide a better experience. Disabling them may reduce functionality.
| Cookie | Purpose | Expires |
|---|---|---|
| user_preferences | Stores display preferences such as your last-viewed product category or filter selections | 30 days |
5. Analytics
We use privacy-respecting, aggregated analytics to understand which pages and features are used most. No personally identifiable information is shared with analytics providers, and data is not used for advertising.
6. Third-Party Cookies — MSG91 OTP Widget
When you complete phone-based OTP verification, the MSG91 widget (a third-party service) may set cookies on your device to manage the OTP flow. These cookies are strictly functional and governed by MSG91's privacy policy. We do not control or have access to MSG91's cookie data.
7. How to Control Cookies
You can manage cookies through your browser settings — most browsers allow you to block or delete cookies. Note that blocking strictly necessary cookies will prevent you from logging in or using the platform.
On mobile browsers, refer to your browser's privacy settings. Clearing localStorage in your browser will log you out of the platform.
Quick links to cookie settings in major browsers:
- Chrome: Settings → Privacy and security → Cookies
- Safari: Settings → Privacy → Block Cookies
- Firefox: Settings → Privacy & Security → Cookies
- Edge: Settings → Cookies and site permissions
8. Contact
Questions about our use of cookies: info@ramoj.com
RAMOJ — eNeoteric Consultancy Services Pvt. Ltd. | ramoj.com